Senior Administrator
This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The vacancy
We are looking for a proactive and highly organised Senior Administrator to join our Disputes & Regulatory team in Grimsby. This is a great opportunity for someone who thrives in a fast-paced environment. We’re seeking someone with strong communication skills, excellent attention to detail, and the confidence to manage a varied workload independently.
In this role, you will play a central part in keeping the team running smoothly, providing high quality administrative support and ensuring deadlines, documents, and processes are handled efficiently.
Key responsibilities:
- Opening and setting up new files promptly and accurately in line with fee earner instructions.
- Liaising with clients in a professional and proactive manner, handling both routine and more complex enquiries with confidence and seeking guidance where needed.
- Managing incoming calls and greeting clients, providing an efficient and professional service at all times.
- Taking and relaying messages clearly, quickly and accurately to ensure smooth communication within the team.
- Supporting fee earners with the day‑to‑day administration of client work and files.
- Directly supporting and assisting the Head of Department in respect of management arrangements for the department.
Skills required:
- Strong administrative experience, ideally within a professional services or legal environment.
- Proven ability to produce high‑quality, accurate documents with excellent attention to detail.
- Confident handling client enquiries, both routine and complex, with a professional and reassuring manner.
- Experience managing multiple tasks simultaneously, with the ability to prioritise effectively and meet deadlines.
The company
With a full-service offering and a diverse client base, Wilkin Chapman Rollits continues to grow, while maintaining our commitment to quality, innovation, and client-focused service.
We know that happy, motivated employees drive success, and a strong, forward-thinking culture benefits everyone. That’s why we provide the tools, support, and opportunities our people need to thrive.
With our combined roots stretching back over 300 years, we are the largest law firm operating out of Lincolnshire and Yorkshire, with six regional locations and a place in the Lawyer UK 200. We combine deep local and sector knowledge with the strength, resources, and reach to handle any challenge—offering the best of both a large firm and a trusted, client-focused partner.
We invest in your career, offering a great benefits package and a supportive, sociable working environment. You’ll be joining a community of like-minded professionals who value collaboration, innovation, and excellence across our locations in Grimsby, Lincoln, Louth, Hull, York and Beverley.
At Wilkin Chapman Rollits, we are committed to attracting and retaining individuals from all backgrounds. We believe diversity fosters a values-led culture, fuels our growth, and creates opportunities for our colleagues to develop and succeed. As a Disability Confident and Armed Forces Friendly employer, we are dedicated to an inclusive environment where everyone feels seen, heard, and supported.
The Benefits
The benefits
We recognise the importance of looking after you and your family, which is why we offer an excellent package of benefits to help you achieve a healthy work-life balance.
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